TRUSTED VENDOR

Trusted marijuana Vendor

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Satisfaction guarantee

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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Contact:

wickr: kushyguy

whatsapp: +31 6 85654070

Amsterdam, Netherlands


Kundenrezensionen

HIGHGRAS

Kundenrezensionen/Reviews

Dextin Smith

TrustPilot
Meine erste Bestellung war 56g, die Qualität war großartig für den Preis und sehr schnell zu verschicken. Die Verpackung wurde diskret in einer Box gemacht. Die Mitarbeiter waren sehr freundlich und immer aktualisiert mich auf jeden Prozess, ich war Tracking-Nummer wenige Stunden gegeben, nachdem ich die Bestellung aufgegeben. Mein Paket kam innerhalb von zwei Tagen an. Die Preise sind immer fair und die Qualität ist immer großartig, wenn sie einen Fehler machen, korrigieren sie ihn immer schnell. Sie haben eine große Auswahl an Produkten, die ständig erweitert wird. Ich würde sie jedem empfehlen. Sie sind die Besten der Besten

Henry

TrustPilot
Ein Freund empfahl mir diese Website. Jetzt habe ich eine zuverlässige und vertrauenswürdige Website, um gute Qualität Gras zum ersten Mal zu kaufen. Gute Arbeit Jungs, einige Leute wie wir brauchen Ihre gute Gras jeden Tag haha

Tim

TrustPilot
Ich habe von dieser Website mehrere Male bestellt, immer meine Bestellung 2-4 Tage erhalten. Ich habe noch nie ein Problem gehabt!

Kathryn

TrustPilot
Amazing service with some very dank Kush. Super happy with the strains I chose. All top quality

Sharon

TrustPilot
Ich liebe highgras und alle dortigen Produkte sind erstaunlich. Die Lieferung ist immer pünktlich

Assis J

TrustPilot
Easy to order and fast delivery. Excellent customer service throughout the process and follow up. Great product. Will definitely use this service again and would recommend to others.

Randy

TrustPilot
Toller Kundenservice und schnelle Lieferung. Dies ist die Art von Anbieter, die ich gesucht habe.

Olire

TrustPilot
Toller Kundenservice, und die Blumen sind immer frisch. Es ist lange her, dass ich qualitativ hochwertiges Gras geraucht habe, wie das, was ich von highgras bekommen habe.

Robert

Sie haben einige der besten Cannabisprodukte auf dem Markt. Immer rein. Ich hoffe ihr bleibt lange

Ellie

TrustPilot
Good products. Keep up the good work, guys.
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