Shipping from the Netherlands for orders from the EU.
All orders will be ship once payment is confirmed. The majority of orders will be at your doorsteps or mailbox within 2-3 business days. Please be advised it may take up to 4 business days to remote locations.
Priority Shipping with DHL, UPS, DPS, Deutsch Poste, Post NL Signed For 1st Class Delivery. Fully trackable. No signature is required upon collection. We also use our private delivery to move heavy weights.
Orders placed before 03:00 pm (Netherlands time) Monday through Saturday will ship the same day (excluding holidays)
Orders placed after 3:00 pm (Netherlands time) will ship on the NEXT business day. Tracking details is sent to your email immediately after package is shipped.
Express shipping is overnight
Standard delivery is 3 business days.
All parcels are discreet and secure. They come in Boxes, Envelopes or disguised.
Please contact us if your item has not been delivered within 5 working days within Europe, or 6 working days for the rest of the world and we will see into it. Please include your order ID and tracking number in your message to us.
Returns and Replacements.
In the unlikely event that you receive the wrong product or shipment that does not meet your expectations, simply notify us so we can arrange an exchange. This will be processed as soon as we have received and checked the incorrect product. Due to the nature of the business, Once your order has left our facility you will not qualify for any refund or return. So please bear in mind that all sales are FINAL. You have from the time of purchase to the time of dispatch to cancel or amend your order. A 10% surcharge will apply to any cancellation.
Guaranteed Delivery (tracked orders only)
If by any chance, your order hasn’t arrived within 5 business days, you’ll qualify for a free reship (tracked orders only). However, if the product has been confiscated by customs, We will offer a reship as we thrive to send all orders 100% discreet.
Please note that we DO NOT offer a reship service to Norway, Sweden, Finland, Denmark – Due to the higher proportion of customs confiscations, you order from these countries at your own risk.We do offer interstate and world wide shipping which is very SAFE-RELIABLE-DISCREET and We give a guarantee that your order will make it through the customs of your country.
NB: For complicated products restricted as per individual state laws.
We Double Vacuum Seal and Stealth Package on all orders so it can’t be scent detected by canine (dogs) or electronic sniffers,
If your shipment does not arrive we can provide you with proof of shipment and you are compensated but we will give no refunds unless it is our error.
Stuff is professionally wrapped into an oily plastic, has no smell, no x-ray penetration, and cannot be detected even with the ION scanner. For big orders,we package your product into a PlayStation, X-box carton and order disguised cartoons so the buyer receives stuff as though receiving a newly ordered game.
We do also send customized packages (diplomatic sealed ) that evade all custom checks. To avoid crushing, items will come in small packages. Many concentrates such as hash and amber glass can be mailed via a flat envelope. This Envelope will be shipped via mail.
We must be alerted within 24 hours from the delivery time, if anything is missing from the order, or if a product is defective. We cannot accept any notifications after 24 hours
NOTE ~ Make sure there are no errors with your email address, shipping address, and phone number we don’t want orders shipped to the wrong addresses or to the wrong persons.
100% Risk-free and Safe delivery to both Home and P.O Box Addresses.